Design inconsistencies, legacy components, and fragmented systems were slowing teams down. Arrive’s rapid growth outpaced its existing design system, creating friction across internal tools and its first customer-facing products.

It was time to build a foundation that could scale. Over two years, the design team rebuilt the DLS, starting with critical components for the carrier portal and expanding across platforms. We defined key principles, partnered with engineering and product, and created clear guidelines around interaction, accessibility, layout, and content.

Faster handoffs, reduced design debt, and a shared design language that aligned teams and improved product quality.